AUDIO AND VISUAL SYSTEM (for Radio and Display Type) > PROBLEM SYMPTOMS TABLE

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HINT:
  1. Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function 
Symptom
Suspected Area
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Black screen (No image appears on navigation/audio screen)
Proceed to "Black Screen"
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Proceed to "Illumination Circuit"
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Replace radio and display receiver assembly
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Illumination for panel switch does not come on with tail switch on
Proceed to "Illumination for Panel Switch does not Come on with tail Switch ON"
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Proceed to "Illumination Circuit"
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Replace radio and display receiver assembly
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Display does not dim (Night screen) with TAIL switch on
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
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Proceed to "Illumination Circuit"
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Replace radio and display receiver assembly
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Power does not turn off (Screen remains on)
Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Pressing power switch does not turn on system
Proceed to "Pressing Power Switch does not Turn on System"
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Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Panel switches do not function
Proceed to "Panel Switches do not Function"
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Proceed to "Steering Pad Switch Circuit"
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Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Touch panel switch does not function
Proceed to "Touch Panel Switch does not Function"
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Proceed to "Steering Pad Switch Circuit"
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Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Screen is distorted
Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Screen flicker or color distortion
Proceed to "Screen Flicker or Color Distortion"
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Proceed to "Radio Receiver Power Source Circuit"
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Replace radio and display receiver assembly
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Parking brake signal does not change in vehicle signal check mode
Proceed to "Parking Brake Switch Circuit"
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Replace radio and display receiver assembly
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Audio Function 
Symptom
Suspected Area
See page
No sound can be heard from speakers (Audio is mute)
Proceed to "No Sound can be Heard from Speakers"
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Proceed to "Radio Receiver Power Source Circuit"
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Proceed to "Speaker Circuit"
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Replace radio and display receiver assembly
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Sound quality is bad in all modes (Volume is too low)
Proceed to "Poor Sound Quality in All Modes (Low Volume)"
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Proceed to "Speaker Circuit"
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Replace radio and display receiver assembly
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ASL does not function
Proceed to "Speed Signal Circuit"
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External device sound cannot be heard or sound quality is bad (Stereo jack is used)
Proceed to "Radio Receiver Power Source Circuit
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Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
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Replace No. 1 stereo jack adapter assembly
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Replace radio and display receiver assembly
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Abnormal noise occurs
Speaker installation Condition
-
Speaker cone paper breakage
-
Foreign object in speakers
-
Replace radio and display receiver assembly
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Radio broadcast cannot be received or poor reception
Proceed to "Radio Broadcast cannot be Received (Bad Reception)"
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CD cannot be inserted/played or CD is ejected right
Proceed to "Radio Receiver Power Source Circuit"
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Proceed to "CD cannot be Inserted or is Ejected Right After Insertion"
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CD cannot be ejected
Proceed to "Radio Receiver Power Source Circuit
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Proceed to "CD cannot be Ejected"
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Sound quality is bad only when CD is played (Volume is too low)
Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"
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CD sound skips
Proceed to "CD Sound Skips"
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Radio receiver does not illuminate at night
Proceed to "Illumination Circuit"
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Replace radio and display receiver assembly
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Steering Pad Switch Function 
Symptom
Suspected Area
See page
Audio system cannot be operated with steering pad switch
Proceed to "Steering Pad Switch Circuit"
Click here
Replace radio and display receiver assembly
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Steering pad switch cannot be illuminated at night
Proceed to "Illumination Circuit"
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Replace radio and display receiver assembly
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"Bluetooth" Function 
Symptom
Suspected Area
See page
Cellular phone registration failure, phone directory transfer failure
Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"
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Cellular phone cannot send/receive
Proceed to "Cellular Phone cannot Send/Receive"
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Proceed to "Steering Pad Switch Circuit"
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Replace radio and display receiver assembly
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Cannot call in certain place
Proceed to "Cannot Call in a Certain Place"
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Other caller's voice cannot be heard, is too quiet, or distorted
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"
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Replace radio and display receiver assembly
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Other caller cannot hear your voice, or your voice is too quiet or distorted
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"
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Proceed to "Microphone Circuit between Microphone and Radio Receiver"
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Replace telephone microphone assembly
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Replace radio and display receiver assembly
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"Bluetooth" Audio Function 
Symptom
Suspected Area
See page
Portable player cannot be registered
Proceed to "Portable Player cannot be Registered"
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Replace radio and display receiver assembly
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Portable player cannot be connected manually/automatically
Proceed to "Portable Player cannot be Registered"
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Proceed to "Portable Player cannot be Connected Manually/Automatically"
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Replace radio and display receiver assembly
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Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"
Proceed to "Portable Player cannot be Registered"
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Proceed to "Portable Player cannot be Connected Manually/Automatically"
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Replace radio and display receiver assembly
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Sound of portable player cannot be heard from speakers, or sound is low
Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"
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Replace radio and display receiver assembly
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Portable player does not play even after "Bluetooth" audio mode is selected
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
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Replace radio and display receiver assembly
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Portable player does not play
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
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Replace radio and display receiver assembly
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Track information such as track number, track name and elapsed play time is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
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Replace radio and display receiver assembly
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Operation switches for portable player such as play, pause, repeat, random and scan are not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
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Replace radio and display receiver assembly
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Battery condition of portable player is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
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Replace radio and display receiver assembly
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"Bluetooth" signal condition is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
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Replace radio and display receiver assembly
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Portable player cannot pause, select file, fast forward, fast rewind, random play or scan
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
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Replace radio and display receiver assembly
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Noise occurs or sound skips when portable player play
Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"
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Replace radio and display receiver assembly
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Registered device cannot be deleted
Proceed to "Registered Device cannot be Deleted"
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Replace radio and display receiver assembly
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USB Audio System Function 
Symptom
Suspected Area
See page
USB audio sound cannot be heard or sound quality is bad (Stereo jack is used)
Proceed to "Radio Receiver Power Source Circuit"
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Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
Click here
Replace No. 1 stereo jack adapter assembly
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Replace radio and display receiver assembly
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USB device or "iPod" is not recognized
Proceed to "USB Audio System Recognition/Play Error"
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Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
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Replace No. 1 stereo jack adapter assembly
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Replace radio and display receiver assembly
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Track information such as track, artist and album names are or displayed
Proceed to "USB Audio System Recognition/Play Error"
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Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
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Replace No. 1 stereo jack adapter assembly
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Replace radio and display receiver assembly
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USB device or "iPod" is recognized but cannot play or play in a sorted order
Proceed to "USB Audio System Recognition/Play Error"
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Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
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Replace No. 1 stereo jack adapter assembly
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Replace radio and display receiver assembly
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